Our Returns & Exchanges Guidelines

Returns and Exchanges:

Tres Piñas has worked extremely hard to develop and produce the highest quality products possible and our aim is for 100% customer satisfaction. If you’re not completely satisfied with your purchase, we will be happy to offer you a exchange or return, as per our guidelines below:

All product must be received unused and in the same condition as you received it (all tags attached, unwashed and in our original packaging). If Tres Piñas receives the product not in this condition, the exchange or refund will not be processed. In addition to this, all product exchanges and refunds must be initiated within 15 days of the date the package was received, with proof of purchase required.

Please see below for Domestic/International clarification.

Domestic Exchanges:

We gladly offer FREE exchanges on all Domestic US orders (full priced items, discount code purchases and NON sale items). To begin your domestic exchange, please contact us at hello@trespinas.com with the details of your order.

Domestic Returns:

For refunds on all Domestic US orders, the customer is responsible for the cost of returning the item via their chosen method. We can provide a return label for $10 via USPS. The cost of the label will be deducted from your refund. If you would like for us to send you a return label, just email us at hello@trespinas.com with the details of your order. If you prefer to handle the return shipping yourself, please send the item back to the following address:

Tres Piñas
3163 Ohio Street
Miami, FL, 33133

International Exchanges:

We gladly offer exchanges on all International orders (full priced items, discount code purchases and NON sale items). To begin your International exchange, please contact us at hello@trespinas.com with the details of your order.

Please note, the customer will be responsible for the cost of posting this return back to us at Tres Piñas via their chosen method. We do also recommend a postage option with tracking. From there, once received and processed, the new item will be sent out via tracked shipping from Tres Piñas.

Please send the item back to this address:
Tres Piñas
3163 Ohio Street
Miami, FL, 33133

International Returns:

For refunds on all International orders (full priced items, discount code purchases and NON sale items) the customer is responsible for the cost of posting this return back to us via their chosen method. We do also recommend a postage option with tracking. To start your return email us at hello@trespinas.com with the details of your order.

Please send them back to this address:
Tres Piñas
3163 Ohio Street
Miami, FL, 33133

Exceptions:

If however, any return or exchange is due to faulty or wrongly sent item, Tres Piñas will cover the cost of the postage and will gladly reimburse the customer, provide store credit or arrange an exchange. This is for both Domestic and International orders. Again however, we are not liable for any Import Taxes or Duties on any orders we ship.

Sale Items:

All sale items are FINAL SALE and will unfortunately not be eligible for any returns and exchanges.

Graphic Designer

At Tres Piñas, we are more than just a brand; we are a community of passionate athletes who believe in the power of movement as a way of life. Our mission extends beyond high-quality sports apparel; we foster a culture of camaraderie and passion for sports. Every design we create and every story we tell contributes to a bigger journey to inspire and uplift.

We are looking for a Graphic Designer to join our creative team! This role will be responsible for developing compelling visual content that aligns with our brand identity and speaks to our audience. From digital assets to apparel graphics, you’ll play a pivotal role in shaping how Tres Piñas is represented across various platforms.

Role Responsibilities:

Brand & Marketing Design

Concept, design, and execute digital and print assets including social media content, email marketing graphics, website banners, advertisements, and packaging.
Develop engaging paid media assets, including display ads, social media advertisements, and digital campaigns to drive customer engagement and conversions.
Collaborate with the Creative Director and marketing team to develop seasonal campaigns and product launches.
Create engaging motion graphics or animations for digital platforms when needed.
Maintain brand consistency across all design projects and ensure alignment with brand guidelines.

Apparel & Product Graphics

Develop original graphic concepts for apparel, including t-shirt designs, sublimated patterns, and logo placements.
Work closely with the product development team to create tech packs and ensure production-ready artwork.
Assist in designing patterns and trims for existing apparel, refining and expanding on current tech packs for both men’s and women’s lines to create fresh, original designs.
Research industry trends to bring fresh and innovative designs that resonate with athletes and the sportswear market.
Develop and refine color palettes to enhance visual identity and ensure harmony across apparel and brand materials.

Creative Strategy & Execution

Assist in photoshoots by conceptualizing layouts, designing lookbooks, and supporting art direction.
Work with external vendors for printing and production to ensure quality execution of designs.
Collaborate with the CEO and Creative Director to mock up custom apparel requests, ensuring brand consistency and innovative designs tailored to athlete and team needs.
Stay up to date with emerging design trends, software, and best practices to continually push creative boundaries.
Design and refine logos and branding elements to ensure strong, recognizable visuals across all platforms.

Qualifications & Skills:

2+ years of graphic design experience, preferably in the apparel, sportswear, or active lifestyle industry.
Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign, After Effects a plus).
Strong understanding of typography, color theory, and composition.
Experience in screen printing, sublimation, or apparel production processes is a plus.
Ability to take direction, adapt to feedback, and work in a fast-paced environment.
Strong attention to detail, organization, and ability to meet deadlines.
Knowledge of Shopify, Figma, or video editing tools is a bonus.

Work Hours & Location:

Monday – Friday, 10:00 AM – 6:00 PM
HQ Location: 2920 NW 5 Ave, Suite 102, Miami, FL 33127

Compensation & Benefits:

Competitive salary based on experience.
40% employee discount on Tres Piñas products & exclusive partner discounts.
A supportive and creative work environment with opportunities for professional growth.
The chance to be part of a growing brand making an impact in the athletic apparel industry.

Thank you for your interest in joining Tres Piñas! If you’re ready to be part of our creative team, we’d love to see your portfolio and connect with you!

Job Type: Full-time

Expected hours: No less than 40 per week

Schedule:

8-hour shift
Monday to Friday

Work Location: In person (Hybrid/remote options available)

Inquire

Please attach updated resume and portfolio within your inquiry.