Shipping FAQs & Policies

FREE US SHIPPING on orders over $150.

*Free shipping is for non sale periods.

Incorrect Address
Tres Piñas is not responsible for return shipping if the customer enters the wrong shipping address during checkout. Please make sure you include your COMPLETE address when entering it in the checkout process. This includes your apartment number and correct postal code.
 
Are shipping times guaranteed?
We do not guarantee arrival times on international shipments. 
 
What if my item is not delivered or is lost in transit?
Once parcels are set out and tracking numbers are given, Tres Piñas is legally not responsible for lost or damaged goods. Please ensure shipping confirmation details are kept securely in case further investigation is required.
 
What are the taxes and duties I will have to pay?
This depends on your country.
Please note all taxes and duties charged from their local Government are the sole responsibility of the buyer and will not be refunded or reimbursed by Tres Piñas for any reason. Whatever each country decides to charge for duties is a governmental decision, something we do not have any influence or control over.
Tres Piñas will not accept returns due to an objection with the custom charges. If the client refuses to pay the fees and the package is lost in transit or abandoned by the carrier, Tres Piñas will not be held responsible and will not refund the client for the missing objects.

What if I want to cancel my order?
Once a package leaves our facility the order cannot be cancelled. At that point you will need to accept the package, then contact us to initiate a return.

Why is my order late?
Due to the impact of COVID-19, shipping carriers are not able to guarantee delivery dates at this time. Please note that shipping fees will not be refunded if your order does not arrive in the estimated delivery window.

What if my package was refused or undeliverable?
If your package cannot be delivered, is unclaimed, or is refused, you are responsible for the original and return shipping costs, as well as any duties, taxes, and/or customs charges that may be incurred on the package on the original and return shipments. The amount of these charges will be subtracted from your merchandise refund.
In some cases, your package may be abandoned and no refund will be issued for the refused package.

Want to reship a refused or undeliverable package?
The new shipping costs depend on which new shipping method you choose. If you would like to cancel an order that has been returned to us, you are subject to the above return shipping costs.

When will I be refunded?
Please allow up to 10 business days for your return to be processed once it reaches our warehouse. We will send you a confirmation email once your refund has been issued.

Will I get charged for return shipping?
We are unable to provide return labels to customers located outside of the United States. If you are located outside of the United States, you are responsible for return shipping fees.


For any other question concerning ReturnsShipping or Pick Up at Store, please contact us at  info@trespinas.com

Graphic Designer

At Tres Piñas, we are more than just a brand; we are a community of passionate athletes who believe in the power of movement as a way of life. Our mission extends beyond high-quality sports apparel; we foster a culture of camaraderie and passion for sports. Every design we create and every story we tell contributes to a bigger journey to inspire and uplift.

We are looking for a Graphic Designer to join our creative team! This role will be responsible for developing compelling visual content that aligns with our brand identity and speaks to our audience. From digital assets to apparel graphics, you’ll play a pivotal role in shaping how Tres Piñas is represented across various platforms.

Role Responsibilities:

Brand & Marketing Design

  • Concept, design, and execute digital and print assets including social media content, email marketing graphics, website banners, advertisements, and packaging.
  • Develop engaging paid media assets, including display ads, social media advertisements, and digital campaigns to drive customer engagement and conversions.
  • Collaborate with the Creative Director and marketing team to develop seasonal campaigns and product launches.
  • Create engaging motion graphics or animations for digital platforms when needed.
  • Maintain brand consistency across all design projects and ensure alignment with brand guidelines.

Apparel & Product Graphics

  • Develop original graphic concepts for apparel, including t-shirt designs, sublimated patterns, and logo placements.
  • Work closely with the product development team to create tech packs and ensure production-ready artwork.
  • Assist in designing patterns and trims for existing apparel, refining and expanding on current tech packs for both men’s and women’s lines to create fresh, original designs.
  • Research industry trends to bring fresh and innovative designs that resonate with athletes and the sportswear market.
  • Develop and refine color palettes to enhance visual identity and ensure harmony across apparel and brand materials.

Creative Strategy & Execution

  • Assist in photoshoots by conceptualizing layouts, designing lookbooks, and supporting art direction.
  • Work with external vendors for printing and production to ensure quality execution of designs.
  • Collaborate with the CEO and Creative Director to mock up custom apparel requests, ensuring brand consistency and innovative designs tailored to athlete and team needs.
  • Stay up to date with emerging design trends, software, and best practices to continually push creative boundaries.
  • Design and refine logos and branding elements to ensure strong, recognizable visuals across all platforms.

Qualifications & Skills:

  • 2+ years of graphic design experience, preferably in the apparel, sportswear, or active lifestyle industry.
  • Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign, After Effects a plus).
  • Strong understanding of typography, color theory, and composition.
  • Experience in screen printing, sublimation, or apparel production processes is a plus.
  • Ability to take direction, adapt to feedback, and work in a fast-paced environment.
  • Strong attention to detail, organization, and ability to meet deadlines.
  • Knowledge of Shopify, Figma, or video editing tools is a bonus.

Work Hours & Location:

  • Monday – Friday, 10:00 AM – 6:00 PM
  • HQ Location: 2920 NW 5 Ave, Suite 102, Miami, FL 33127

Compensation & Benefits:

  • Competitive salary based on experience.
  • 40% employee discount on Tres Piñas products & exclusive partner discounts.
  • A supportive and creative work environment with opportunities for professional growth.
  • The chance to be part of a growing brand making an impact in the athletic apparel industry.

Thank you for your interest in joining Tres Piñas! If you’re ready to be part of our creative team, we’d love to see your portfolio and connect with you!

Job Type: Full-time

Expected hours: No less than 40 per week

Schedule:

  • 8-hour shift
  • Monday to Friday

Work Location: In person (Hybrid/remote options available)

Inquire

Please attach updated resume and portfolio within your inquiry.